NDIS assist travel and transport support helps you get where you need to go, safely and with the right help. It’s for NDIS participants who find it hard to travel on their own because of their disability, whether that’s getting to a medical appointment, work, school or community activities. At Serene Disability Support, we’re a registered NDIS provider supporting people across New South Wales. We help with getting there, and with building the confidence to travel independently.
What is assist travel transport under the NDIS?
Assist travel and transport is NDIS registration group 0108. It covers support for people with disabilities who can’t use public transport, or can’t use it without real difficulty. Depending on your plan, it can include:
- Accompanied travel, with a support worker travelling with you
- Door-to-door transport to appointments, work and activities
- Public transport training, to learn routes and travel on your own
- Help planning trips, like reading timetables and using an Opal card
Our travel and transport support services
Every person’s travel needs are different, so we look at where you need to go and how much help you need to get there. We can support you with trips to:
- Medical appointments, the GP, specialists and allied health
- Work, TAFE, uni or day programs
- Community activities, social groups and visits to family and friends
- Essential services, like the shops, the bank, the pharmacy and Centrelink
Serene has an accessible van that we can use for some trips. Our support workers can also travel with you on public transport, or help you use taxis and rideshare. We’ll talk with you about the transport options that make sense for where you live.
Learning to travel independently
For many people, the goal is to need less help over time. Training to use public transport can make a big difference to your independence. Your support worker will start by travelling the route with you, then gradually step back as you get more confident. Along the way, you’ll practise things like:
- Planning a trip and checking public transport routes
- Getting on and off buses and trains safely
- What to do if a service is late or you miss your stop
- Asking for help when you need it
If you’d like to build other everyday skills too, our daily living and life skills support can help.
How NDIS transport funding works
Transport funding is part of your NDIS plan, often in your core supports budget. It can be used for things like a support worker’s time when they travel with you, or for transport to help you take part in work, study and community life. How you can use it depends on your plan and how it’s managed. A plan manager or support coordinator can help you understand your transport funding.
It’s worth knowing that school travel is usually separate. In NSW, the Assisted School Travel Program, run by the Department of Education, helps eligible students with disability get to and from school.
Why choose Serene for assist travel and transport?
- Registered NDIS provider, working to the NDIS Practice Standards
- Nurse-led care, so health needs are understood on the way to appointments
- CALD-inclusive team, with multilingual staff and interpreters for any language
- Familiar faces, with a small team of support workers who get to know you
Getting started with travel and transport support
Give us a call to talk about your travel needs and what’s in your NDIS plan. We’ll call you back within one business day. You can also see all of our NDIS services.