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Nursing & therapy

Community nursing care at home, from a nurse-led team

Skilled nursing support in your own home or out in the community, so you can manage your health without extra trips to hospital. Our registered nurse plans and oversees every care plan.

Registered nurse checking a participant's blood pressure at home

NDIS community nursing care is skilled nursing support delivered in your home or in the community, for health needs that relate to your disability. A community nurse can help with things like wound care, catheter care, medication management and diabetes support, so you can stay well and keep living the life you want. At Serene Disability Support, we’re a registered NDIS provider and our community nursing service is nurse-led from the top: our founder is an ICU-trained registered nurse.

What is community nursing care?

Community nursing care brings the nurse to you. Instead of travelling to a clinic or staying longer in hospital, you get professional nursing care at home or wherever suits you best. It’s ongoing support, not a one-off, and it’s built around your care needs, your routines and your NDIS plan.

For many NDIS participants, community nursing is what makes it possible to live at home safely. It also takes pressure off family and carers, who can lean on a registered nurse for advice instead of carrying everything themselves.

What our community nurses can help with

Every person’s care plan is different. Depending on your needs and what’s in your NDIS plan, our nurses can support you with:

  • Wound care, including chronic wounds, pressure areas and ulcers, with regular dressing changes and monitoring for infection
  • Catheter care, including indwelling and suprapubic catheters
  • Stoma care, such as colostomy and ileostomy support
  • Continence care, including assessment, products and care plans
  • Medication management, like organising, administering and monitoring complex medications
  • Diabetes support, including blood sugar monitoring and insulin
  • Enteral feeding, like PEG care and support with nutrition through a feeding tube
  • Post-hospital care, helping you recover safely once you’re back home
  • Health monitoring, like checking vital signs and spotting changes early

Our nurses can also train support workers and family carers on parts of your care plan, so the people around you every day know what to do.

How we build your care plan

Good nursing care starts with getting to know you. When you start with us, a registered nurse will:

  1. Meet with you at home to talk about your health, your disability support needs and what matters to you
  2. Work with your health team, including your GP, specialists and allied health professionals
  3. Write your care plan, setting out what support you need, how often and who will provide it
  4. Review it regularly, and sooner if your health changes, so the plan stays effective and up to date

You’re part of every step. If something in the plan doesn’t suit how you live, we’ll change it.

Who can benefit from community nursing support?

NDIS community nursing services are for people whose disability means they need ongoing health support. That might include people living with:

  • Spinal cord injury or other physical disability
  • Acquired brain injury or neurological conditions
  • Intellectual disability with complex health needs
  • A chronic condition linked to their disability, like diabetes or skin integrity issues
  • High support needs that involve medication, continence or feeding support

Community nursing works well on its own, or alongside other supports like supported independent living, shared living or personal care at home.

How NDIS funding works for community nursing

For the NDIS to fund nursing, the support needs to relate to your disability and be part of how you manage daily living. These are often called disability-related health supports. Some health needs, like treatment for an acute illness, are still the responsibility of the health system, such as Medicare, your GP or a hospital.

To get community nursing care included in your NDIS plan, you’ll usually need reports from your GP, specialists or other health professionals explaining what support you need and why. Talk to your NDIS planner or support coordinator about it at your plan review. If you need a hand working out what to ask for, we’re happy to help.

Why choose Serene for community nursing?

Choosing a nursing provider is about trust. Here’s what we bring:

  • Nurse-led from the top. Our founder is an ICU-trained registered nurse, and a registered nurse oversees the clinical side of every support we provide
  • Care that connects. Your nursing support links in with the rest of your NDIS supports, so nothing falls through the cracks
  • Registered NDIS provider. We work to the NDIS Practice Standards and the Quality and Safeguards Commission’s rules
  • Culturally and linguistically diverse (CALD). Our multilingual team and interpreters mean we can talk with you and your family in any language
  • Quick replies. We call back within one business day

Getting started with community nursing care

If you or someone you support needs nursing care at home, give us a call. We’ll talk about your health needs, what’s in your NDIS plan and how often you’d like a nurse to visit. Support coordinators and family members are welcome to get in touch too. You can also see all of our registered NDIS services.

Frequently asked questions

Who can access NDIS community nursing support?

NDIS participants whose disability means they need ongoing nursing support for things like wound care, catheter or stoma care, continence, diabetes management or complex medication. Your NDIS plan needs to include funding for these disability-related health supports. If you're not sure whether your plan covers it, give us a call and we'll help you check.

Do I need a GP's referral to receive community nursing care?

Not always. What matters most is that the nursing support is related to your disability and funded in your NDIS plan. That said, we like to work with your GP and specialists, and their reports and instructions help us build a safe care plan. For some treatments, like certain medications or wound dressings, a doctor's order is needed.

Can community nursing help keep people from going back to hospital?

It can help. Regular visits from a community nurse mean small problems, like an infection, a pressure area or a change in blood sugar, can be picked up early and passed on to your GP. Good care after a hospital stay also helps you recover safely at home.

Can I have the same nurse every time?

We aim for it. Consistency matters in nursing, because a nurse who knows you is more likely to notice when something changes. We keep a small, steady team around each person and let you know ahead of time if someone new is coming. You can read more about our team.

Can your nurses train my support workers?

Yes, this is a big part of community nursing. Our nurses can train support workers and family carers on your care plan, such as catheter care, continence care or how to safely support you with a PEG. This works well alongside supported independent living or personal care at home.

How is NDIS community nursing different from regular nursing?

Hospital nursing focuses on short-term treatment. NDIS community nursing care is ongoing support for health needs that come from your disability, delivered at home or in the community. It's planned around your daily living and your NDIS goals, and it works alongside your other supports rather than in a separate box.

Not sure which support fits your plan?

Call Serine. She'll walk through your plan with you and explain what's covered.